Board of Directors


Lettie Tovar, president

Operations manager

Phone: 210 805 5920

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eric cervantes, vice president

RPM Insurance & Risk Management

Phone: 210 714 7555

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Michele geary, secretary/ treasurer

Catto & Catto
Commercial Lines Marketing Analyst

Phone: 210 222 2161

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Ross Ormond, past president

Offenhauser & Co. 
Vice President

Phone: 210 832 8715

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Lettie Tovar CRM, CIC, CISR

Bio coming soon


Eric Cervantes CRM, CIC

Graduated from Robert E Lee in 1997 and moved on to Texas A&M University graduating in 2001. Played around in the mortgage business for 4 years before finding insurance/getting gobbled up in insurance. After 4 years of working as a marketing rep for Amcomp and The Hartford Eric transitioned to the independent insurance agency side. Eric has been an independent agent for 7 years and started his own firm RPM Insurance & Risk Management April of 2015. Eric is a CIC and CRM and enjoys learning about the risk management side of our industry. Eric has a beautiful wife Robyn and 2 children. 3 yr old daughter Layla and 4 month old son Rome. In a former life Eric competed in a half Ironman and enjoys working out, playing golf, and spending time with family and friends.


Michele Geary

Bio coming soon


Ross Ormond

A graduate of Texas A&M, Ross manages Offenhauser & Co’s San Antonio office where he primarily focuses on property & casualty coverage for clients in the construction, energy and international marketplaces. Though he’s only been in the industry since 2012, Ross is already recognized as leader amongst his insurance colleagues and IIAT members. He currently chairs IIAT’s ELITExas Group and serves on several other boards.

Ross is very active in his community and spends much of his spare time volunteering. He serves on the board for the Believe-It Foundation, a foundation that helps enrich the lives of physically challenged children. He’s also an active member of the American Institute of Architects San Antonio Chapter, Society of American Military Engineers, San Antonio Sports Development Committee, Young Texans Against Cancer, The Witte Museum Society, Olmos Kiwanis Club, St. Jude’s Ranch and Alamo Heights United Methodist Church.


Phone: 210 828 7873

Todd Lester

President, ARM Insurance Agency

Phone: 210 921 0161

Orlando Salazar

President, Cevallos Insurance

Phone: 210 896 3855

Ricardo Del Rio

President, Del Rio Insurance Services

Phone: 210 971 5055

James Goldberg

Employee Benefits, Higginbotham

Phone: 210 427 1337

Kevin Taylor

President, Taylor Insurance Agency

Advisory Director

Crystal Metzger & Karen Montgomery, CIC, CRIS

Karen received her insurance license in 1993, she began her work in Texas and has been a part of the Whitaker Insurance Associates team since 1997. In her time in insurance she has earned her CIC and CRIS designations. She also serves on several other boards and committees including Northwest Hills UMC, Greater San Antonio Builders.

She’s married to Frank Montgomery since 1980. We met when I went to the University of Oklahoma. We have a son Mark, daughter in-law Melissa & grandson Liam. have 2 bonus daughters Rowena & Meridith, their husbands Chris & Bill, grandchildren Nathan, Tim & Qiana.


Robert C. Crosby, CIC, CRM

Executive Director

210 616 2143

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Assistant Director

210 616 2143

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Contact Us

Independent Insurance Agents of San Antonio
84 NE Loop 410 Ste #260
San Antonio, TX 78216

PH: 210.616.2143